We are based in Lebanon and that is the center of our work, but we run calls out to the towns around it too. Rural Hill is the closest at 11 miles, Green Hill and Watertown both sit around 13 miles out, Walterhill is 17, Alexandria is 19, and Bethpage is about 20. That radius covers roughly 4,675 households and 3,524 owner-occupied houses, which is the base we size our truck stock and spring inventory against.
The farther edges of that range get fewer calls, so if you are out past Bethpage, ask when you phone in. We are usually fine with it, we just plan the route around the rest of the day. We do not keep a storefront in any of these towns, and we do not do much brand-new construction work either. Most of our calls are repair and replacement on existing openings across this older housing stock, not framing new ones.
Because every town is a drive from one Lebanon base, we are upfront about travel time when we schedule you, and we plan the day so a spring that snapped in Watertown and an opener that died in Alexandria both get handled without either of you waiting on a storefront that does not exist. Tell us your town and what the door is doing, and we will give you a real window before anyone sets out.